Where are violations reported to?
You can report suspected violations by:
Filling in this form:
E-mail:
Leaving a message on the Trust Line answering machine by calling the phone number:
Sending by regular mail to the following address:
Vilnius City Municipality, Laisvės pr. 10, 04215 Vilnius
(Indicate the recipient on the envelope: UAB Ignitis grupė Service Centre, Business Security, and write: confidential report, do not open the envelope).
Submitting reports of violations in person to the Group’s competent authority
Information submitted in person can only be provided during the official working hours of the Group.
Filling out and submitting:
Legally prescribed form to report a violation or reporting a violation in free form.
Additionally, you can report cases of corruption to: Special Investigation Service of the Republic of Lithuania; Prosecutor’s Office of the Republic of Lithuania. For more information about the Trust Line and Whistleblower Protection, please read the section Governance and Ethics.